At https://veshaa.shop website, we aim to provide you with the best shopping experience. However, if you are not satisfied with the product you received, you can return it within the specified time frame and we will refund your payment.
Eligibility for Refund
To be eligible for a refund, the product must be in its original condition and packaging, with all the tags and labels intact. Products that are damaged, used, or altered will not be eligible for a refund.
Time Frame for Refund
You can request a refund within 7 days of receiving the product. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that the refund process can take up to 7 days to complete.
Refund Process
To initiate a refund, please contact our customer service team at support@veshaa.shop. Our team will guide you through the process and provide you with the necessary information.
Please note that the original shipping charges will not be refunded and you may be responsible for the return shipping costs.
Exceptions
Products marked as “non-returnable” on the product page cannot be returned or exchanged.
In case of any discrepancy in the order received, please reach out to us within 7 days of receiving the product. We will resolve the issue to the best of our ability.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@veshaa.shop.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
If you have any questions regarding our refund policy, please feel free to reach out to our customer service team at support@veshaa.shop. We will be happy to assist you.
